Our top priority is ensuring that your order reaches you as quickly as possible while maintaining the highest standards of quality and accuracy. You can be confident that once your order is placed, we will promptly send it to our warehouse for processing and shipping.

We aim to deliver your orders within 1-3 business days.

Yes, you'll enjoy free shipping on total orders valued at $100 or above within Lebanon.

We always aim to make sure our customers love our products, but if you do need to return or exchange an order, we’re happy to help. Just send us an email to hi@thevybe.co or message us on Whatsapp within 14 days of receiving your order and we’ll take you through the process.

TO REQUEST A RETURN, PLEASE EMAIL OR MESSAGE US WITHIN 14 DAYS OF RECEIVING YOUR ITEMS.

A collection fee equivalent to the original delivery charge will apply unless items in the order were defective or incorrectly fulfilled.

EXCHANGES MUST MEET THE FOLLOWING GUIDELINES TO RECEIVE A REFUND OR BE EXCHANGED.

ITEMS MUST BE RETURNED TO US IN AN UNWORN AND UNWASHED CONDITION, DEEMED FIT FOR RESALE WITH ALL TAGS STILL ATTACHED AND ORIGINAL PACKAGING. ALL GOODS ARE INSPECTED ON RETURN.

PLEASE BE CAREFUL WHEN TRYING PRODUCTS ON, FOR EXAMPLE, ENSURE YOU ARE NOT WEARING MAKEUP, PERFUME, DEODORANT OR ANTIPERSPIRANT AS THIS MAY LEAVE MARKS ON THE PRODUCT AND WE WILL NOT BE ABLE TO ARRANGE AN EXCHANGE OR REFUND FOR ANY ITEM RETURNED TO US WITH ANY MARKS OR STAINS.

We only accept cash on delivery in Lebanon.